monicherrie
Art Commission
Art Commission
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****PLEASE READ ENTIRE DESCRIPTION BEFORE PLACING ORDER******
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GENERAL DETAILS
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♥ All commissions are in full color with plain white/colored background only.
♡ Please give me 1-2 weeks to complete your commission.
♥ All drawings done will be DIGITAL FILE ONLY. I will send you the final .PNG file through email.
♡ Inform me if you'd like a sticker/print of the commission and I can gladly make that happen with additional charge.
♥ I will be marking the order as complete once I've successfully showed you the initial sketch and you've confirmed that it is to your liking. If not, you can make up to 2 revisions.
♡ For commercial commissions, please let me know before placing an order. Usually I have an additional 75% of the price if you want the rights to my work.
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BEFORE YOU ORDER
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♡ Please message me with picture references and descriptions of your desired commission.
♥ DISCOUNT CODES DO NOT APPLY TO THIS SPECIFIC LISTING! If you happen to place an order with my provided discount code, I will cancel your order. You are free to reorder without adding the coupon code. I hope you understand since commissions are time-based and I work on an hourly rate.
♥ Let me know about specifics (detailed background? Additional characters? clothing choice?) So that I can make a special listing for more detailed orders.
♡ I can work on a deadline. If it's needed in less than 7 days, there will be a small additional charge.
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AFTER YOU PLACE AN ORDER
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♡ I'll be sending the finished file through email.
♥ I'll be updating you with progress as I go.
♡ Commissions will take up to 2-3 weeks to complete.
Shipping Information
Shipping Information
Where do orders ship from?
Monicherrie is based in the Philippines.
Do you ship internationally?
Yes! Monicherrie ships internationally. No one gets left behind :)
I've placed my order! When will it ship?
Monicherrie is an independently-owned brand, which means that all orders are packed by Moni herself. Onhand items will ship in 5-7 business days. I go to the post office every week (usually Tuesday) to ship items.
If you have a special event where you need your order to be prioritized, such as for a gift, please send me an email.
What are the estimated delivery times?
For Ordinary and Registered Shipping: will take 3 - 8 weeks to arrive after being shipped.
For DHL Shipping: will take 2 - 4 weeks to arrive after being shipped.
NOTE: COVID-19 has significantly impacted international delivery time. There might be delays so your patience is very much appreciated^^
Where can I track my order?
Your tracking number will be provided to you once the order is shipped. You can only track your order IF you decide to checkout with Registered/DHL Shipping. Otherwise, your order will not have tracking.
It's been more than 8 weeks since my package shipped and I still haven't gotten it. I fear it may be lost.
I will be happy to help! Please reach out to me thru email (please include your order number) so we can work out a solution. I can either refund or resend your item with tracking if you are willing to pay the lost order shipping fee.
Do you accept returns and exchange or refund?
I do not accept returns, exchange or refund unless the product you receive has significant defects or if it has been confirmed to be lost in the mail.
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